Antlers Corporation is a reliable technical service provider specializing in internet solutions, security camera systems, Cable TV support, and home security services. We offer 24/7 assistance through expert technicians, ensuring quick, affordable, and high-quality solutions for all your technical needs.

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+16099057214
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Faq

FAQ

Frequently Asked
Questions

Welcome to our Frequently Asked Questions (FAQ) section! you'll find answers to common queries about our services, team, and processes. Whether you’re looking for information about internet troubleshooting, scheduling a technician, or our team’s expertise, we’ve got you covered. If you don’t see your question here, feel free to contact us—we’re available 24/7 to assist you!

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We specialize in a wide range of technical services, including: Internet solutions and troubleshooting (e.g., modem issues, internet wiring). Cable TV setup and repair. Security camera (CCTV) installation and maintenance. Home security system support. Mobile device technical services. TV remote setup and troubleshooting. Whether it’s a quick fix over the phone or an on-site appointment, our expert technicians are here to help 24/7.

If your technical issue cannot be resolved over the phone, we will schedule an appointment for a technician to visit your location. Here's how it works: Contact us with details of your issue. If applicable, our team will attempt to guide you through solving the problem remotely. If on-site assistance is required, we’ll book an appointment, providing you with the technician’s visit date and time. Our expert technician will arrive at your location to fix the issue promptly and professionally. We aim to make the process as convenient as possible!

We are available 24/7 to assist you with your technical needs. Additionally, our team is multilingual, well-trained, and ready to provide support in the language you’re most comfortable with. We strive to deliver exceptional service at affordable prices. Feel free to contact us anytime for reliable solutions to your technical issues!

We can assist with a wide range of internet issues, including: Modem setup and troubleshooting. Internet wiring and connectivity problems. Slow internet speeds or frequent disconnections. General technical support for internet services. If the issue can be fixed remotely, we’ll guide you over the phone. Otherwise, we’ll schedule a technician to visit your location at a convenient time.

Yes, we provide complete services for security cameras, including installation, maintenance, and troubleshooting. Whether it's setting up new cameras, repairing existing ones, or resolving connectivity issues, our expert technicians are here to help. We also support home security systems for your peace of mind.

Absolutely! Our team can assist with: Pairing and programming TV remotes. Troubleshooting remote control issues like unresponsiveness. Cable TV setup, signal issues, and channel tuning. If the problem can’t be resolved over the phone, we’ll schedule an appointment and send a technician to your location to fix it.

Our technicians are highly trained, experienced, and certified in providing technical services for internet, security cameras, cable TV, home security systems, and more. They undergo continuous training to stay updated on the latest technologies and solutions, ensuring top-quality service for every customer.

Yes, we have a multilingual team to ensure clear communication and excellent service, regardless of your preferred language. Our goal is to make every customer feel comfortable and understood while addressing their technical needs.

Yes, our team is available around the clock to assist you. Whether you need help late at night or early in the morning, our technicians are ready to resolve your issues, either remotely or through an on-site visit scheduled at your convenience.
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68%
Customer
return ratio
93%
Management &
Support Services

Yes, we offer warranties on our services to ensure your satisfaction. If an issue persists after our visit, contact us within the warranty period, and we’ll address the problem promptly at no additional cost. Specific terms vary depending on the service provided.

We assist with a variety of home security systems, including wired and wireless security cameras, alarm systems, and integrated smart home security setups. Whether it’s installation, troubleshooting, or maintenance, our technicians are equipped to handle it all.

Absolutely! If you need to reschedule, just give us a call or use our online booking system at least 24 hours in advance. We’ll work with you to find a new time and date that suits your schedule.

Yes, we provide 24/7 emergency technical support for critical issues such as internet outages, security camera malfunctions, or urgent home security problems. Simply contact us, and we’ll either assist remotely or dispatch a technician to your location as quickly as possible.